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Case Analysis (Sorry, You’re Too Smart)
Have you ever been turned down for a job because you were “overqualified”?
this may sound like a compliment, it can be disappointing when you are
job hunting. Consider applicants who are turned down for jobs because
they are “too smart.” This could be determined by pre-employment testing
or the interviewer may assume applicants’ cognitive ability based on
education level, GPA, or certifications. You don’t often hear someone
say that an applicant is “too emotionally intelligent” or “too
physically coordinated.” So why does it matter if you are overqualified
in cognitive ability?
may argue that cognitively overqualified employees will not perform
well in their jobs. The lack of challenge they feel in the job tasks
could make them bored and unmotivated and then lead to low performance.
In fact, research shows that cognitively overqualified employees perform
just as well as other employees, but not necessarily better. If the
employees are in leadership positions and are cognitively overqualified,
they perform better than other leaders. So if someone tries to tell you
that you won’t perform well if you are cognitively overqualified,
that’s not a fact. Employers
may also argue that employees who are cognitively overqualified for
their jobs will have higher job dissatisfaction. Specifically, they may
be dissatisfied with the wages, challenges, and potential for career
advancement. In short, these employees see the gap between their current
and potential situations and that makes them unhappy at work. We
all don’t have intelligence tests when we are employed, so what about
when you perceive you are overqualified in your cognitive skills, but
don’t have actual test scores to support your assumption? Employees who
perceive they are cognitively overqualified tend to actually be correct.
They also tend to have higher levels of openness to experience
personality trait from the Big Five model.
8.3 Test your knowledge:(Questions)
An interviewer who assumes you have a certain average cognitive ability
level because she knows your level of education would be correct
according to what test?
According to the case, what might a company do to raise job
satisfaction and retain employees who are cognitively overqualified?
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