As Stevenson (2021) mentioned in our textbook, the goal of strategic capacity pl

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As Stevenson (2021) mentioned in our textbook, the goal of strategic capacity planning is to achieve a match between the long-term supply capabilities of an organization and the predicted level of long-term demand. Capacity planning is about understanding changes that will impact the organization.
Thinking about COVID-19 and health services, select a hospital in the Kingdom of Saudi Arabia and answer the following:
Describe its capacity and demand concerns before, during and after the pandemic in relation to facility, supply, and human resources.
How did they calculate their capacity? Was this the best equation to use? If not, which one would you have used?
How did capacity planning help the organization during the rise of COVID-19?
What type of strategy did the organization use and why? Was this the best strategy to use? If not, which strategy would you have used?
Embed course material concepts, principles, and theories, which require supporting citations along with at least one scholarly, peer-reviewed reference in supporting your answer. Keep in mind that these scholarly references can be found in the Saudi Digital Library by conducting an advanced search specific to scholarly references.
You are required to make your initial post (create a thread) in order to view others posts or making comments. You are required to reply to at least two peer discussion question post answers to the weekly discussion question. These peer replies need to be substantial and constructive in nature. They should add to the content of the post and evaluate/analyze that answer. Normal course dialogue does not fulfill these two peer replies but is expected throughout the course. Answering all course questions is also required.
In this module, you will learn about product and service design and capacity planning for products and services. Without the capacity to produce products or deliver services, the organization cannot meet customer and client demand. Your graded Discussion Board this week will allow you to practice what you have learned about capacity issues. Make sure to complete the required reading and the interactive lecture to prepare you for the work in this module.
Learning Outcomes
Analyze how decisions made in product and service design impact operations management.
Evaluate how decisions made in product and service design impact the organization’s overall success.
Appraise how capacity planning impacts the ability of the production system to perform effectively.
Argue how capacity planning impacts customers’ satisfaction.
Readings
Required:
Chapters 4 & 5 in Operations Management
Chapter 4 & 5 PowerPoint slides Chapters 4 & 5 PowerPoint Slides – Alternative Formats – Operations Management
Long, Y., Ceschin, F., Mansour, N., & Harrison, D. (2020). Product-Service systems applied to reusable packaging systems: A strategic design tool. Design Management Journal, 15(1), 15-32.
Recommended:
Hazee, S., Yves Van, V., Delcourt, C., & Kabadayi, S. (2020). Service delivery system design for risk management in sharing-based product service systems: A customer-oriented approach. International Journal of Operations and Production Management, 40(4), 459-479.
Handfield, R.B., Graham, G., & Burns, L. (2020). Coronavirus, tariffs, trade wars and supply chain evolutionary design. International journal of Operations and Production Management, 40(10), 1649-1660.

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