What are they supposed to do?
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Case Study Instructions
Case Study Objective:
This case study is an opportunity for you to practice your knowledge and to develop skills of working in teams.
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Case Study report
Presentation
9 marks
5 marks
Case Study Report
Presentation
Note: the following case study is just an example, students are supposed to find a separate case study
Example Case Studies: Enterprise Software Choice Nightmares
Each example assumes steps as follows:
Case # 1 –Corporation is unprepared for what is coming – but believed they were okay.
A manufacturer/distributor must upgrade their software to satisfy their business and client needs, or they will unavoidably fail. Upon examination, we find infrastructures are inadequate, and inner resources do not allow this change. Additional, because of their cash position, they cannot fund the lowest requirements for a new enterprise solution.
What are they supposed to do?
They must retrench and reconstruct quickly in as cost-effective manner. To serve their requirements, they must substitute all servers, operating systems, upgrade the network architecture, PCs, printers, improve their internet connection, rise network bandwidth, install wireless networking, protect their data backups, email SPAM control, implement security firewall,. i.e.: upgrade it all! What was believed to be a software spend of $35-$55K derived to be an enterprise spend of $160-$260K, and excluding the software.
It is avoidable with proactive budgeted enterprise management. You cannot permit your business to fail because systems are out of reach.
Case # 2 – Corporation is prepared to spend – but don’t know enough to execute properly.
When we encounter a client that has the financial capitals but not sufficient technical resources to deply today’s enterprise systems, we are prepared to contribute in hiring, raining, and support. The trick is the cost of these resources is high, and availability is inadequate. Businesses in a sound financial situation must also know they have resource necessities to consider while taking on a up-to-date solution. It is not for the reason that systems are complex it is because infrastructure and user requirements have raised.
For example:
Today is a extremely competitive and combative environment. Let’s look at some factors disturbing these pieces. Global rivalry is all the rage. China pays its employees $0.50/hour. Without the complete best systems, technologies, implementation, integration, utilization, cost-controls, security of the enterprise, accuracy in data, dedication to continuous monitoring and decision support tools, our businesses will flop and feel like they could do nothing about it.
We have, today the absolute utmost robust and reliable tools a little generation of business has ever seen. We can perform our business from a mobile phone from the inside of the Desert. If we can do this, the remaining is a matter of application.
Note: the above mentioned case study is just an example, students are supposed to find a separate case study.
4 Marks
Learning Outcome(s): CLO1: Explain the interdisciplinary concepts, theories, and trends in ES and their role in supporting business operations.
Question One
Your first task is to select a case study (from real-world or using internet). It can be related to enterprise systems or related to an organization/store or on any relevant topic.
After selecting the case study describe it in your own words using following points.
Clear headline: It should give the most important information.
Snapshot: Provide the main points, including the client’s name/industry, the product/service used, and quick result stats.
Client introduction: One or two sentences describing the customer and a highlight about them.
Problem: State the problem/goal, consequences, and any hesitations the customer had. Include quotes.
Solution: Share how they found you, why they chose you, what solution they chose, and how it was implemented. Include quotes.
Results: Describe the results and the benefits, as well as any bonus benefits that came of it. Include quotes.
Conclusion: Share additional praise from the customer and words of advice they have for other people/businesses like them.
2 Marks
Learning Outcome(s): CLO4: Design ES architectural models for various business processes.
Question Two Model (As-Is) process using BPMN 2.0 using any tool such as Visio. Then analyze As-Is process from atleast two perspectives. Forexample, if quality and time perspectives are taken then mention at least 1 issue related to quality and 1 issue related to time in the process.
3 Marks
Learning Outcome(s):
CLO3: Discuss the issues and challenges associated with implementing ES and their impacts on corporate enterprises.
Question Three Propose at least three (3) ideas for improving the process of your selected case study from any three (3) prespectives: for example a) equipments prespective, b) employees prespective, c) IT & IS technologies prespective, etc. Lastly, propose the To-Be process model using BPMN 2.0 by utilizing any tools?
