Develop the self-reflection and action research skills that are critical to effective management
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5-6 page memo (2x spaced) Goals of the Project: Develop the self-reflection and action research skills that are critical to effective management; Use the first and second person tool kits from the course to design and carry out a personal experiment to improve some relationship or situation at work or in your life; Report on the results and describe what you learned about your current organizational skills and reflective practice; Suggest some concrete steps you might take to continue to develop your reflective practice This project begins by identifying some current problem or opportunity you are currently facing in some relationship at work, at home, or in any organization of which you are a part. In short, something concrete about a working relationship or project you would like to improve The simplest approach is to think of a recent conversation with a co-worker or other person in your life that didn’t turn out as well as you would have liked and begin by writing a two column case in the format of the Tardy Twosome case. However, you can also work on something that is not specifically a conversation, but more of a challenge or personal development goal that you have for yourself, such as “manage distractions better at work” or “learn to facilitate better meetings”. You might also consider situations that seems familiar and frustrating (e.g., “why am I always the one who has to organize everything?”, “how come I can never speak up in meetings, even when I know the answer or have an important point to make?”). These are often good places to begin Ideally, the experiment should involve a current situation that you want to improve somehow. Your goal will be to treat this situation as a personal case in which you will apply course theories to design a new approach that you will implement and then reflect on. Your paper will write up the results of this personal experiment in the application of course theories using the following outline as a guide Identify a personal case This should clearly state some gap between an actual and desired outcome you would like to see in a project, on your team, in your department, or in your own individual behavior at work. Illustrate this concretely with a concise example. In short, explain what you want to improve and why? If you are doing a two-column case, this will be the first part of paper (see the Tardy Twosome case for an example). A two-column case always starts with a 1-2 paragraph description of the problem situation. This is followed with two columns (for a page or so), with the right column containing a reconstructed dialog from the conversation and the left containing the (usually unexpressed) thoughts and feelings you were having at the time. If you are focused a situation that is not a conversation, this section should describe the situation you will be working on and provide a concrete example illustrating a performance gap or opportunity for improvement. Analysis Conduct an analysis of the situation using at least one of the following sets of course tools and skills (Ladder of inference, schemas/mental models, 4 parts of speech; personality theory). Conclude with a concrete plan of action / experiment that follows from your diagnosis and seems likely to improve the situation somehow. Ideally, these will contain some specific (measureable) indicators of success. Action and results Briefly describe the specific action you took to improve the situation (in other words, you need to actually do something and report the results); and what the results were. Did the situation improve? If so, how do you know? Reflections and personal development plan Conclude with some reflections about the overall success of the experiment, including its design, execution, and any lessons learned or surprises encountered. What will you do to continue developing your organizational practice going forward? I will be evaluating this option papers on the following criteria Clarity of writing and thinking: (Arguments are clear and flow logically; Paper is properly organized, etc.) Case description: Description of the situation is short, clear and to the point; case represents a real interpersonal problem, opportunity for learning, growth, etc. Analysis: Diagnosis of the causes of the situation/behavior using course theories appropriately and demonstrating self-reflection; Prescription/actions taken: Ability to translate analysis into action that seems likely to improve the situation; Outcomes and reflection: Outcome clearly described; Clear why the outcome was successful or unsuccessful; Demonstration of personal learning/reflection /growth
